Privacy Policy

Last Updated: August 30, 2025

Crativion operates this online store, which includes all related features, content, and services. We are committed to safeguarding your privacy and ensuring your personal information is protected. Our store is hosted on Shopify, which provides us with a secure platform to serve you. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit, interact with, or purchase from our site.

Personal Information We Collect or Process

Contact Information: Name, address, phone number, and email.
Financial Information: Card details, billing info, and payment confirmations.
Account Information: Login details, preferences, and saved items.
Transaction Information: Purchases, order history, returns, and exchanges.
Customer Communications: Messages via support, email, or forms.
Device and Usage Data: Browser, IP, cookies, device ID, and site activity.

Personal Information Sources

From you: When you place orders, create an account, or contact us.
Automatically: Through site interactions, cookies, and analytics.
From providers: Payment gateways, shipping partners, and apps.
From partners: Business and marketing collaborators.

How We Use Your Personal Information

Orders: To process payments, shipping, and customer service.
Accounts: To create, manage, and secure your account.
Communication: To send updates, confirmations, and responses.
Personalization: To improve your experience and suggest products.
Marketing: To send offers and promotions, if you opt in.
Security: To detect, prevent, and investigate misuse or fraud.
Compliance: To meet legal obligations and enforce terms.

How We Disclose Personal Information

Shopify and apps: For hosting, processing, and fulfillment.
Payment and shipping: To complete transactions and deliveries.
Advertising partners: For targeted marketing, if you opt in.
Authorities: When required by law or legal processes.
Business transfers: In case of sale, merger, or restructuring.

Relationship with Shopify

Our store is hosted by Shopify.
Shopify may collect and use your data for analytics, personalization, and operations.
Shopify is responsible for its own processing and privacy practices.
To learn more, review the [LINK TO SHOPIFY PRIVACY POLICY].

Third-Party Websites and Links

Our site may include links to third-party websites. We are not responsible for their privacy or content practices and encourage you to review their policies before providing information.

Cookies and Similar Technologies

We use cookies and tracking tools to improve your browsing, analyze traffic, and personalize content. You can control cookies through your browser settings, though some site features may not work properly if disabled.

International Data Transfers

Because we use Shopify and other providers, your data may be processed outside your country, including in the United States and Canada. Where required, we use safeguards such as standard contractual clauses.

Children’s Data

Our services are not intended for users under 13. We do not knowingly collect data from children. If discovered, such information will be deleted.

Security and Retention of Your Information

We use industry-standard measures to protect your information, though no system is completely secure. Avoid sending sensitive data through insecure channels.

We retain information only as long as needed for business, legal, or regulatory reasons. For example, transaction records may be kept up to five years for tax compliance.

Your Rights and Choices

Access: Request the data we hold about you.
Correction: Request updates or corrections to your information.
Deletion: Request deletion of your personal data.
Portability: Request a copy of your data in portable form.
Marketing: Opt out of promotional or targeted advertising.

To exercise these rights, contact us at support@crativion.com We may verify your identity before fulfilling requests.